Frequently Asked Questions
Everything you need to know about shopping with Blue Bungalow Australia.
What are your shipping options and delivery timeframes?
We offer standard and express shipping across Australia. Standard shipping typically takes 3-7 business days, while express delivery arrives within 1-2 business days for metro areas. Free standard shipping is available on all orders over $150.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all full-priced items. You can choose between a store credit, an exchange, or a full refund. Please ensure the items are unworn with tags attached and submitted through our online returns portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Shop Now, Pay Later' services including Afterpay and ZipPay for your convenience.
How do I find the right size for me?
Each product page features a detailed size guide and 'Fit Notes' to help you choose. Since we stock various brands, we provide specific measurements for each garment to ensure you find your perfect Blue Bungalow fit.
Do you ship internationally?
Yes, we ship to many countries worldwide, including New Zealand, the USA, and the UK. International shipping costs and delivery times are calculated at checkout based on your location.
Can I change or cancel my order after it has been placed?
Our warehouse team works quickly to dispatch orders, so we have a very small window for changes. Please contact our customer service team via live chat or phone immediately if you need to update your shipping address or cancel an item.